Anna Lonergan
January 2026
Update: The owner contacted me and will be taking care of the issue. I appreciate her response and I look forward to buying from Avid again. I still have not received a book I ordered and paid for nine weeks ago. It was supposed to be shipped to my house. Janet said it would arrive in 4-6 weeks. I paid with a gift card plus a few more dollars for the balance. I have called the store several times on different days, during business hours. No one ever answered the phone. I left a detailed voicemail four days ago and another one today. No one has called me back. I tried sending a message via Facebook and got an autoreply saying they don't like to use Messenger and would prefer to communicate via phone call or email. I made it clear what the issue was in my voicemail and they have my email address.



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