Hearthside Books & Toys (Nugget Mall)

Super happy with my experience! They had a decent selection and I got most of what I went in for. The lady at the counter helping me was super friendly and helped me order the book I was missing. They even stayed open late to help me. Extremely impressed. I will be returning again very soon.

I called about a new book from Paul McCartney "the lyrics" signed copy. I called early on 9-22-21 and left a message for the owner to call to call me about this. I called again late that afternoon and talked to a gentleman and said the owner was not going to buy the book as she did not want to mess with it. I emailed her directly and pleaded with her to sell it to me. She replied that the book has already been sold. Someone is lying. I would not do business with this bookstore.

POOR customer service! Don't ask for help or you'll get the rudest attitude. I was 1 of 2 customers in the store, if I didn't need the book I went in for I would have left without buying it, yesterday at noon. It was needed for a memorial service due to funeral home didn't give us ours and was overlooked after leaving 😑

I great place to get all your favirote books. I often go there for their monthly galley ralleys. Galley ralley is a place to get books that havent even been realesed yet its a very unique experience and they have some pretty good books by some known authors. Ive gone to around 15+ of these and I always find something worth while. Come around on the second saturday of each month to check out these books!