White Oak Books

I’m thrilled that we have this independent bookstore in Vancouver. I was impressed by the number of books and clear support for the LGBTQI+ community. I liked the little spaces with tables and chairs for customers to sit and read. And I thoroughly enjoyed looking at the little stationary, art supplies and gifts. The people seemed nice when I heard them talking to another customer, but no one greeted me when I came in or checked in to see if they could help me. So it is nice if you want to be left alone to peruse.

Driving down a street and discovering a new bookstore to explore makes me happy so I had to stop. Very nice selections in the usual subjects and a good selection of local, gender, political and social subjects to brows. Staff were very friendly and helpful. I will be back for further exploration!

Non-existent customer service. I needed help and was ignored the whole time, so I had to find stuff on my own. When a cashier did notice me and I was able to make my purchase, she did not even bother to give me a bag to carry what I bought, so I had to awkwardly carry all my things 10+ blocks back to my parking spot.

This place is just wonderful. Everyone there is helpful and respectful. I just spent over an hour wandering around and it was just the right amount of subtle check ins to give me a chance to ask for help and letting me browse to my hearts desire. I ended up ordering the book I originally came in for and then had a nice worker help me choose a cozy and witchy book for the season. Lots of local items and you can tell they love everyone in their community. Just feels safe when I walk in. Go! Buy your books and fun little items here!!!